Frequently asked questions

Do you deliver upstairs?

Our standard delivery is to the ground floor, if there is a lift, we will take our items upstairs. If no lift, you will need to contact our team to discuss further.

How long does delivery take?

We aim to deliver to most areas within 7 working days.

How does delivery work?

After you place your order, we’ll start arranging your delivery right away. Our team will be in touch within a few days to let you know your delivery date and give you a 2–3 hour time window.

Do you assemble the sofas?

We always aim to offer as many services to make your experience with us as easy as possible. Most of our items will include an option on the product page to add assembly and packaging removal to your order.